Grievance Redressal/Escalation Matrix
| Details of Designation | Contact Person Name | Physical Address Location | Contact No | Email Id | Working Hours |
| Customer Care | Suhani Adilabadkar | Flat No-14, Maheshwari Residency, Adarsh Nagar Main Road.Hyderabad-500063 | 9701063320 | suhani.adilabadkar@gmail.com | 10AM-5PM |
| Head of Customer Care | Suhani Adilabadkar | Flat No-14, Maheshwari Residency, Adarsh Nagar Main Road.Hyderabad-500063 | 9701063320 | suhani.adilabadkar@gmail.com | 10AM-5PM |
| Compliance Officer | Anand C Kasat | H.No 3-5-78Hari Nilaya Apartment. Flat No-203, Rajmohalla, Naryanguda. Hyderabad-500029 | 9390340136 | anand.kasat@yahoo.co.in | 10Am-6PM |
| CEO/Individual Research Analyst | Suhani Adilabadkar | Flat No-14, Maheshwari Residency, Adarsh Nagar Main Road.Hyderabad-500063 | 9701063320 | suhani.adilabadkar@gmail.com | 10AM-5PM |
| Principal Officer | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in